Tredex Technology

1. Acceptance of Terms

By accessing and using Tredex Technology's services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Description

Tredex Technology provides technology solutions, consulting services, and software development. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Responsibilities

You agree to provide accurate information, maintain the security of your account credentials, use our services only for lawful purposes, and respect intellectual property rights of Tredex Technology and third parties.

4. Intellectual Property

All content, trademarks, logos, and intellectual property on our platform remain the exclusive property of Tredex Technology. Unauthorized use, reproduction, or distribution is strictly prohibited.

5. Payment Terms

All fees are due as specified in your service agreement. We accept various payment methods and reserve the right to change pricing with 30 days' notice. Late payments may result in service suspension.

6. Limitation of Liability

Tredex Technology shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services, even if we have been advised of the possibility of such damages.

7. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms and Conditions.

1. Information We Collect

We collect personal information that you provide directly to us, including name, email address, phone number, company information, and payment details. We also automatically collect usage data, device information, and cookies when you use our services.

2. How We Use Your Information

Your information is used to provide and improve our services, process transactions, communicate with you about updates and offers, ensure security and prevent fraud, and comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share data with trusted service providers who assist in our operations, when required by law, or with your explicit consent. All third parties are bound by confidentiality agreements.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, regular security audits, and access controls to protect your personal information from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to access, correct, or delete your personal information, opt-out of marketing communications, request data portability, and lodge complaints with supervisory authorities.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing site usage, and enabling certain functionalities.

2. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionalities such as security, network management, and accessibility.

Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website's performance.

Functional Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.

Targeting/Advertising Cookies: These cookies track your browsing habits to deliver advertisements that are relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.

3. Third-Party Cookies

We may use third-party service providers who place cookies on your device to help us analyze website usage, provide social media features, and deliver targeted advertising. These third parties include analytics providers, advertising networks, and social media platforms.

4. Cookie Duration

Session Cookies: These temporary cookies are deleted when you close your browser. They help us maintain your session and ensure smooth navigation during your visit.

Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and settings for future visits.

5. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling cookies may affect the functionality of our website and limit your user experience.

To manage cookies, visit your browser's help section or use the following links:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

6. Web Beacons and Tracking Technologies

In addition to cookies, we may use web beacons, pixel tags, and similar tracking technologies to monitor user activity and gather information about how our services are used. These technologies work in conjunction with cookies to provide analytics and improve our services.

7. Your Consent

By continuing to use our website, you consent to our use of cookies as described in this Cookie Policy. When you first visit our website, you will see a cookie banner that allows you to accept or customize your cookie preferences.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date.

1. General Refund Policy

Tredex Technology offers a 14-day money-back guarantee for most services from the date of purchase. Refund eligibility depends on the nature of the service provided and the circumstances of your request.

2. Eligible Services

Software products, subscription services (first month only), and consulting packages are eligible for refunds within the specified period if you are not satisfied with the service quality or deliverables.

3. Non-Refundable Services

Custom development work that has been completed, third-party licenses or services, downloadable digital products after download, and services consumed or partially used are not eligible for refunds.

4. Refund Process

To request a refund, contact our support team with your order details and reason for the refund request. We will review your request within 3-5 business days and process approved refunds within 7-10 business days to your original payment method.

5. Partial Refunds

In some cases, we may offer partial refunds based on the proportion of services used or the stage of project completion. This is evaluated on a case-by-case basis.

6. Chargebacks

Please contact us directly before initiating a chargeback. Unauthorized chargebacks may result in immediate termination of services and may affect future business relationships.

1. Physical Products

If Tredex Technology provides any physical products (hardware, devices, etc.), they may be returned within 30 days of delivery in original, unused condition with all packaging and accessories intact.

2. Digital Products

Due to the nature of digital products and services, returns are generally not applicable. However, if you experience technical issues or the product does not meet specifications, please contact us for resolution.

3. Return Process

To initiate a return, contact our support team within the return period. You will receive a Return Merchandise Authorization (RMA) number and shipping instructions. Original shipping costs are non-refundable unless the return is due to our error.

4. Condition Requirements

Returned items must be in new, unused condition with all original packaging, manuals, and accessories. Items showing signs of use, damage, or missing components may be subject to a restocking fee or rejection.

5. Inspection and Processing

Upon receiving your return, we will inspect the product within 3-5 business days. Approved returns will be refunded to your original payment method within 7-10 business days, minus any applicable restocking fees.

6. Exchanges

We offer exchanges for defective or incorrect items. Contact us immediately if you receive a damaged or wrong product, and we will arrange for a replacement at no additional cost to you.